IndexA8
Ops Live · updated 05:203

Settings

These control how jobs are offered and how pay is worked out. Changes apply to the next offer or the next job, never to one already running.

Dispatch

  • Solo offer window

    How long each firefighter has to accept on their own, holder first.

    15 seconds

  • Group offer starts after

    Time since dispatch began before offering to several at once.

    30 seconds

  • Group size

    How many get the group offer at the same time.

    3 firefighters

  • Group offer window

    30 seconds

  • Broadcast window

    Offer to everyone, logged in or not. When it ends, the job is lost.

    10 minutes

  • Text back-up after

    If a push is not opened, send a text with a link.

    20 seconds

Pay

  • Pay clock

    From "set off" to "finish work". Both clocks are always recorded.

    Door to door

  • Rounding

    Up to the next 15 minutes

Customers

  • Cancellation fee

    After a firefighter has set off.

    £25